James Collins

James Collins of Kiefer and Partners Real Estate Company completed the Realtor e-PRO course to earn the certification offered through the National Association of Realtors.

The certification course is an educational program designed to provide real estate professionals with the technology tools needed to assist consumers in the purchase or sale of a home.

"The real estate industry has undergone a fundamental change over the past several years," said Collins. "A majority of consumers are taking the time to conduct their own research prior to contacting an agent. In turn, real estate professionals must be knowledgeable of how technology can assist them in serving the needs of the buying and selling public."

The course is presented online and certifies agents and brokers as Internet professionals. Students are able to complete the course at their own pace. Once certified the real estate agent will be able to provide onlinebased real estate services and can be identified by the ePRO Internet Professional logo.

The content and delivery platform for the course were created by San Diegobased technology company InternetCrusade. The course instructs participants in the professional use of email, the development of an interactive website and the use of online research tools.

For more information, call (818) 879-1086 or e-mail Jcollins@kieferandpartners.com.