Edward Jones ranks high in investor satisfaction study

SURROUNDED BY WELL-WISHERS—Shown center at the recent Moorpark Chamber—Edward Jones ribbon cutting event are Jennifer Loper, left, and Angie Rutkowski, right. The two are flanked by ambassadors and officers of the Moorpark Chamber of Commerce. The Edward Jones office is at 484 E. Los Angeles Avenue, suite 207, Moorpark. For information, call (805) 529-2545.

The financial-services firm Edward Jones has been ranked first among 19 other firms in J.D. Power and Associates’ annual survey of customer satisfaction among fullservice investors, according to Jennifer Loper, an investment representative in Moorpark.

“I’m thrilled about our placement on the J.D. Power and Associates Ranking,” said Loper. “We are committed to providing the highest level of service to our clients. Everything we do is focused on building and maintaining strong relationships.”

The 2005 Full-Service Investor Satisfaction Study, conducted in January and February, was based on responses from over 6,600 investors who primarily invest with one of the 20 firms in the study.

The key factors considered were integrity of the brokerage firm, information resources, account management, cost, investment representative/advisor and customer services. Edward Jones earned industry-leading scores in the information resources, account management and representative/advisor areas.

Edward Jones is the only major financial-services firm that advises individual investors exclusively. The company currently serves more than six million clients with a variety of investments.

For more information, go to the website www. edwardjones.com.